Transit Security Officer
7100 Harderson Road Everett, WA 98203 US
Under the general guidance, the Transit Security Officers (TSO’s) in the agency Office of Physical Security Services (OPSS) provides security services24 hours per day, 365 days a year, for employees, contractors, customers, and visitors.
- Patrol: Patrols Agency property, vehicles, and service area, to prevent and discover Rule of Conduct and policy violations, prevent and discover suspicious activity, assist customers in successfully using our services and assist employees as needed. This includes patrolling solo, with a partner and as a group.
- Response & Investigations: Respond to all types of incidents and emergencies, takes appropriate action possibly in a lead role. This includes responding to in-progress incidents and not in-progress incidents. . Assist Transit Police with non-law enforcement activities. Provides first aid, CPR, AED, and other approved medical aid.
- Rules of Conduct, fare and policy enforcement: As authorized by policy, enforces Rules of Conduct and agency policies. This includes, but is not limited to, issuing warnings, reseat requests, temporary denials of service, exclusions, parking warnings or impoundments, and conducting fare enforcement activities. Interprets, administers, and ensures compliance to federal, state, and local security policies, laws, and regulations.
- Security Operations Center (SOC): Manage CCTV, access control, alarm monitoring and security communication systems. Monitor activity, assess activity, deploy resources, and coordinate cross-departmental activity. Produce, review, and approve incident reports. Process records requests. Answer phones, radios, and other communication methods. Receive, triage, deploy resources and record incidents. Monitor intelligence and threat information, both open source and confidential, to determine appropriate situational options and approaches response and mitigation. Monitor non-security systems, to provide notification to other departments as needed. Assist individuals with access badge and facility key issues.
- Employee and Contractor Support. Works with all employees and contractors to help process and debrief security incidents.
- Training: Assist with training, SOP development,
- Hours: Serves as an on-call as needed. This may include nights, weekends, and holidays. Must be available within general geographic area
- Emergency Management: Serve as emergency responder during disasters/emergencies. Participate in Emergency Management training, exercises, and response. May serve as Incident Commander, or similar positions, in the in the field,
1. High school diploma or GED certificate
2. 2 years of experience responding to, de-escalating, investigating, and maintaining records of emergencies or security incidents
3. Previous security experience with the public in an urban environment, possessing excellent communication and de-escalation skills, and demonstrate a passion for customer service.
4. Valid Washington State driver’s license.
5. Ability to successfully pass comprehensive background investigation, including:
a. Ability to obtain and maintain clearance for access to the Homeland Security Information Network (HSIN) and Washington State Fusion Center (WSFC) within 30 days of hire.
b. Ability to obtain and maintain fingerprint clearance from the Snohomish County Sheriff’s Office, including FBI fingerprint screening, within 30 days of hire.
c. Must not have any of the following to meet minimum qualifications of a background check.
i. Must have no felony convictions within 7 years of date or hire.
ii. 1 or more traffic crime convictions in last 5 years (DWI, Suspended, Reckless, etc).
iii. Suspension of driver's license within past 5 years.
iv. 3 or more moving violations in past 3 years.
v. 2 or more at-fault accidents in past 3 years.
vi. No illegal sale of ANY drug, including marijuana, in the past 7 years.
vii. Has a validated history of criminal physical violence or has been convicted of a crime of Domestic Violence as defined by law, in the past 7 years.
viii. Any misdemeanor or felony conviction while employed in a criminal justice and/or law enforcement capacity within the last 7 years.
6. Valid First Aid/CPR/AED certification or the ability to obtain such certification within 30 days of hire.