Arch Staffing
http://www.archstaffingandconsulting.com
http://www.archstaffingandconsulting.com
USD
12.50
HOUR
true
Remote Customer Service Rep
Remote/Virtual (comfort of your own home)
Work schedule: Will work PM shifts and working weekends.
Pay Rate: $$12.50/hr
Responsibilities include:
– Responds to phone inquiries in a prompt, courteous and concise manner
– Documents all encounters in clear and concise online logs
– Meets individual performance standards
– Performs other duties as may be assigned by management
– Attains and maintains strict required attendance and performance metrics
Must-Have Qualifications:
– Excellent Customer Service skills
– 6 months in a call center environment.
Preferred Qualifications:
– Microsoft Office experience
– Ability to multi-task
EQUIPMENT QUALIFICATIONS:
Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor
Computer Type: PC compatible (no Macs or Chromebooks)
Minimum OS Version: Windows 10 (with all recent updates)
Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors
Minimum RAM: 4GB or greater
Minimum Graphic Resolution: 1024× 768 • Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)
Monitor Size: 17 inches or larger
Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)
Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)
Internet Speed: High Speed internet access, 5MBPS upload/download minimum
Anti-virus Software: Must be on current version
#TTX21001
Remote Customer Service Rep - Inbound (HBO)
2800 Wells Branch Parkway, Austin, TX 78728 US
Posted: 10/27/2021
2021-10-27
2022-09-11
Industry: Call Center
Job Number: 6851
Pay Rate: 12.50
Job Description
Remote Customer Service Rep
Remote/Virtual (comfort of your own home)
Work schedule: Will work PM shifts and working weekends.
Pay Rate: $$12.50/hr
Responsibilities include:
– Responds to phone inquiries in a prompt, courteous and concise manner
– Documents all encounters in clear and concise online logs
– Meets individual performance standards
– Performs other duties as may be assigned by management
– Attains and maintains strict required attendance and performance metrics
Must-Have Qualifications:
– Excellent Customer Service skills
– 6 months in a call center environment.
Preferred Qualifications:
– Microsoft Office experience
– Ability to multi-task
EQUIPMENT QUALIFICATIONS:
Laptop/desktop (no older than 3 years), Intel i5 core processor or equivalent AMD Processor
Computer Type: PC compatible (no Macs or Chromebooks)
Minimum OS Version: Windows 10 (with all recent updates)
Minimum Processor Speed: 1GHZ (1000MHZ) or better on multi-core processors, 1.4 GHZ (1400MHZ) on single-core processors
Minimum RAM: 4GB or greater
Minimum Graphic Resolution: 1024× 768 • Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required)
Monitor Size: 17 inches or larger
Internet Browser: Internet Explorer 11.0 or higher, Chrome (current version)
Internet Connection: DSL, cable, or fiber optic (no dial-up, satellite, or 4G wireless connections)
Internet Speed: High Speed internet access, 5MBPS upload/download minimum
Anti-virus Software: Must be on current version
#TTX21001