Dispatch

Tempe, AZ 85282

Posted: 10/25/2021 Industry: Call Center Job Number: 6995 Pay Rate: 21

Job Description


The duties and responsibilities of a Dispatcher depend on what type of Dispatcher a person is, a service or emergency services Dispatcher. Some general Dispatcher duties and responsibilities are:
  • Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
  • Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
  • Using telephones, two-way radios or text messages to contact employees or emergency personnel
  • Speaking with supervisors or customers to resolve problems, requests for services or equipment
  • Preparing daily work such as schedules
  • Preparing work orders for crew or receiving work orders from work crews
  • Being in charge of communications within company assigned territories
  • Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information

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